HDFC Bank — fastag

Sajeevs81

from Mumbai, Maharashtra

Address:

690561

I have applied fastag from hdfc online on 2/12/2019 (Ref: hfr859932)
And made payment of rs-500/-. After payment i got an sms, with reference number and says i will get a copy of application in pdf format to my email id.
But till now i didnt get any email.
On 6/12/2019 got another sms with customer id & wallet id, i have created my login with those details and is seems ok, after that till now no updates
I did't get my fastag card till now

I have been a customer of hdfc bank from 2008, till now i didn't get such a worst service from this leading bank

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

Dec 27, 2019

Updated by Sajeevs81 Hello Anay,
I got wallet creation message on[protected], today is[protected]
till now I didn't get any info. Could you please let me know when your 15 working days finish

Regards,
Sajeev