HDFC Bank — fastag

I cannot reach their customer support, it's always busy. It has been more than 15 days and I have not received my FastTag. I cannot login into their portal. It shows 'Invalid Request'. Vehicle number is UP53AS8889. It is very disappointing that neither can I reach the customer care nor can I file a complaint anywhere. My 500 rupees are at stake and the fastag deadline is fast approaching.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information