HDFC Bank — fastag | |
Hdfcbank fastag first time registration is not working as generated otp sms is not received on my mobile. I have not used the tag and hence seek full refund of rs.500/- as product is not working for me. As on 27.12.2019, after multiple complainst there is no solution nor refund. Tag applied on 23.11.2019 Welcome e-mail on 26.11.2019 Physical tag received on 04.12.2019 Issue raised on 08.12.2019 Refund asked on 16.12.2019 I need confirmation from hdfc that they will make full refund so that i can buy another tag from other provider. Dipesh Was this information helpful? | |
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HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 27, 2019 HDFC Bank Customer Care's response Dear Customer, Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance. -Anay HDFC Bank Customer Assistance Dec 28, 2019 Updated by dmashruwala I had already done that. There is no esponse from them. See attachment. Point no. 2 is not being addressed since 08.12.2019. The tag is unused. Refund me my money ₹500/- and take the product back as hdfcbank is unable to make it work. | |
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