[Resolved] HDFC Bank — fastag closure, no refund

Biswabandhu Mohanty

from Delhi, Delhi

Address:

Plot no 215 Mahadev Nagar jharpada, Khordha, Odisha, 751006

Due to dealer changed i had to cancel my fastag so that i can again apply from bank directly but it hase been already more than 15 days of fastag cancellation. But still i did n't receive the wallet refund money. Could you please help to provide the status of this. How could we trust hdfc on next purchase. You didn't keep your promise.
I hope u will help.

Phn-[protected]

Customer id[protected]|wallet id [protected]

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Oct 9, 2019

Complaint marked as Resolved

Thanks

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that you have already written to our fasTag team in this regard and matter is under investigation. Our team will update you in 4 working days.

-Nadia
HDFC Bank Customer Assistance