[Resolved] HDFC Bank — fastag delivered : hfr789813

Apoorvachandra

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka, 560066

Hi Team,

Based on the Advertisement from HDFC had a raised a request with HDFC Bank for Fastag on 30thNov'2019. However still have not received the Physical Fasttag. Also the Customer Care numbers displayed on the website is not functional[protected] /[protected] since no one responds.

Even after couple emails to hdfcbank.[protected]@1pay.in NO RESPONSE.

Can I know when the FastTAG would be issued OR Can i have the REFUND.

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Dec 27, 2019

Complaint marked as Resolved

Today 27th Dec'2019 received the FastTag

HDFC Bank customer support has been notified about the posted complaint.

Dec 26, 2019

Updated by Apoorvachandra As a Customer I just cannot wait without knowing the current status, If HDFC BANK cant issue the FASTTAG as Requested or provide necessary update to the customer, REFUND the amount and cancel the request saying HDFC bank is not able to handle your request.
So that many customers like me who are waiting for the FASTTAG from HDFC, Can basically opt for other banks/vendor who has the capacity to issue the FASTTAG to customers.

Dec 27, 2019

Updated by Apoorvachandra Finally got my FastTag Today 27th Dec'2019. Thanks for it. Hwoever a proper communication on the status would have been much appreciated