[Resolved]  HDFC Bank — fastag delivery

Address:Ludhiana, Punjab, 141015

We have applied for fastag through hdfc bank portal on 28th nov 2019. Deposited inr 500. Got a message of thanks and they informed that we shall get it within 7 working days. Application number was hfr684718.

But till date, we are still waiting for its delivery or dispatch information after 13 days (11 dec 2019).

Tried on their so called customer care[protected]. To meet god is possible but your call on this number is never possible. As we have tried for 120 calls in last 12 days.
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Jan 11, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi, I paid 500 towards hdfcfastag money got deducted but there is no confirmation email or SMS and customer care number is always busy or if rings no one pickup the call...I checked with my credit card they confirmed money deducted from my card and reached fastag.
FASTAG Ref No hfr377310
I applied for the above on 15.11.2019, I am still yet to get the fastag sticker for my car,

The call centre number [protected] is always busy, i am trying this number from 19.11.29 till date

It looks like ICICI is giving a better service, Please let me know if i can go ahead with ICICI

Very bad service
I was making payment towards my Regalia Forex plus card on 1 Dec 2019 through my debit card. My transaction got failed but the amount 20655 was debited from my account. I could not process my application. I am not satisfied with the services provided by HDFC online portal.
I registered for Fastag on Nov 30th 2019 Application reference Number HFR780548
But no update for PDF or any further messages
Toll Free is always busy and unable to reach HDFC Bank as well

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