[Resolved]  HDFC Bank Fastag — fastag payment issue and did not get application info.

Address:411033
Website:getprepaidcard.hdfcbank.com

I applied for fastag on hdfc portal on 27th november using my hdfc credit card 500 rupees were deducted but i didn't receive any message from them yet. I contacted bank on phone banking for the same they give me toll free number[protected] and email address status. [protected]@sahaj.co.in but email address is wrong and toll free number doesn't work.
I also send a mail to support. [protected]@sahaj.co.in with detail information but i didn't get any reply yet.
So what should i do.
My application reference number is hfr634072.
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Jan 7, 2021
Complaint marked as Resolved 
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Dear Customer,

We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else.

-Preethi
HDFC Bank Customer Assistance

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