HDFC Bank Bank Fastag — hdfc bank fastag hdfc fastag not received, toll free number not working

Hi team,
I applied for hdfc fastag on 11 nov and got reference number hfr357247. This was after payment was deducted from my credit card. However till date, i haven't received the fastag.
I have tried to reach out on the toll free number mentioned on site, but nobody is answering and it always remain busy.
Really not sure how to proceed.
This kind of behavior is unexpected from hdfc point of view..
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Nov 22, 2019
Updated by aman1205
Hi @HDFC Bank Customer Care

Any update on this, now fast tag is free, deliver the tag or refund the money
Nov 26, 2019
Updated by aman1205
Any update on this i think 11 working day is over now
Complaint comments 

Comments

very Poor Service by HDFC bank related to fASTag. I applied for the fast tag with the reference no. HFR384557 but after payment neither i get any sms or mail nor able to track my application. Cutomercare no is always busy.
Dear Customer,

We regret any inconvenience you may have faced your application is received at our end & you will receive the Tag with is 7-10 working days

For any further assistance, you may write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected]

Note:- Dispatch details of the TAG will be shared with you through SMS

-Anay
HDFC Bank Customer Assistance
Already 9 working day completed, how within one day this will be gone deliver, i will definitely complaint in consumer court.
My Fastag application reference number HFR373837 applied on 14.11.2019.
Till now I not received any verification call or Fastag Application PDF through Email. And HDFC Fastag tollfree no.[protected] no response.
Please let me know the status of HDFC Fastag dispatch details.

I have applied Fastag online with application number HFR378641 on 15th Nov 2019. Post payment there is no email communication or application form received. Reaching to provided helpline number[protected] where no response. Is the Fraud form HDFC?

need help to resolve matter as money are already paid.

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