HDFC Bank Bank Fastag — hfr111875 - application for fastag is not processed

Address:Chennai, Tamil Nadu, 600093

On 06 apr i applied for fastag via hdfcbank and amount has been deducted for rs 500. However even after 10 day (Original lead time was 7 days) there was no communication on the progress of delivery.

I contacted the support number [protected] and i was told there was an issue with the portal and i have to manually send the documents to fastag. [protected]@insolutionsglobal.com.

But i am yet to hear from them (They have not acknowledged inspite of my request) and the help line is is not being attended today. Trying since morning.

Requesting to resolve this asap and deliver the fastag.
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Dear Customer,

We sincerely regret the inconvenience caused to you. Kindly note that our your FasTag Application will be processed within 2 working days. We request your patience in the interim. Please feel free to contact our FasTag Customer Care at [protected].

-Nadia
HDFC Bank Customer Assistance

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