[Resolved] HDFC Bank — fastag hfr422305

Suniti Kumar Chatterjee

from Delhi, Delhi

Address:

201005

Applied for fastag through hdfc portal on 20th nov.2019. Customer care numbers are always busy. I am not updated with the dispatch status till todayi. E. 4th december, 2019 whereas they claimed that it will be despatched within 7 working days. I received a message on my registered mobile number on 24.11.2019 that wallet and customer id has been issued. Need your help in the matter so that my fastga reach at my address asap.

The reason behing approaching through hdfc was their prompt deliveries which in this case appears to be completely failed. They have not been able to address my concern specifically and timely.

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Jan 10, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance