[Resolved]  HDFC Bank — fastag issue - 2nd time in a row

Address:Vadodara, Gujarat

Greeting

I again applied for fastag through hdfc and this time got a reference number once i made the payment. After 7 days of getting in touch with the bank, i was told that there was some problem and fastag application wasn't successful, although i was charged on my card and also i was provided a fastag reference number

Details
Fastag reference number - hfr899371
Applicant name - bhaumik shah
Registered mobile number - [protected]
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Jan 12, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I ordered HDFC fastag on 7/12/19 online paying 500/- rs, still I did not get any confirmation email/SMS from HDFC regarding dispatch/ processing .
Only a reference no HFR948952 .
Tried calling customer care number no:of times but no response ..
Pls dispatch asap or else refund back my money .

My ref no for hdfc fast tag is
umber HFR477958 and customer I'd recieved on 26th nov, customer I'd[protected] and wallet I'd I'd [protected], pkease check and update, my RMN is [protected]

Applied for hdfc fast tag on 23rd, ref number HFR477958.

I had applied for Fast tag and paid Rs.500/- on 30/11/19. My Application Number is HFR810046.

I didn't get any email to my email address as the message state so far and even the Toll free number [protected] also not working.

This is ridiculous. I have been an account holder with HDFC for last 15 years. I am disappointed.

Sivakumar
For car no. TN07AM0046, twise applied. Myself from [protected] and my Son from [protected]. Will you pl. refund any one amount.
I have applied and paid Rs. 500 for HDFC fastag. Till now I have not received any update or email.
application reference no: HFR825491.
Could you please help me on this

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