HDFC Bank — fastag issue

Address:Agra, Uttar Pradesh, 282005

Dear team
I have received a hdfc bank fastag dt.6 dec 19
But hdfc bank fastag stiker is crupted it is not working on toll plaza. Fastag id is hfr481194 i am how to get a duplicate hdfc fastag. I am mark a many mails of support id but i have not receive a single reply for this. I am very frustrated. And i am again apply a second hdfc bank fastag and pay again rs.500 for fastag. My second id is hfr948732 but this time no mail for this. Please help me i refund the second money rs.500 and get the duplicate hdfc bank fastag.. Why i am pay the two time money for one hdfc bank fastag..
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