HDFC Bank — fastag no response from customer care number[protected]

Address:Thane, Maharashtra, 421204

I have been trying to contact hdfc fastag customer service number. Its never picked up. This is very pathetic service, never expected from hdfc bank. Been with more than 6 years no issues ever. Now i am not sure if it is dependable when my car breaks down on highway, should i count on hdfc fastag? Other providers are giving fastag for free. There is no tracking information yet if hdfc is really sending the fastag to my mailing address.

Login id:[protected]
Customer id: 48794639
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance
Dec 15, 2019
Updated by Atmaram Muduli
No one reverted. No fastag delivered. This is pathetic. Cancel my wallet and do a full refund. I shall go for other vender.
Dec 16, 2019
Updated by Atmaram Muduli
No one reverted. No fastag delivered. This is pathetic. Cancel my wallet and do a full refund. I shall go for other vender.
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