HDFC Bank — fastag not being delivered

Haroon Patel

from Vadodara, Gujarat

Address:

Sarpanch Street, Bharuch, Gujarat, 392020

I have applied for hdfc bank fastag on 28th november 2019 and on 4th of december i received a message from hdfc bank that my fastag id has been generated and my account has been recharged. Later i received a message that my fastag will be despatched in 4 working days and now toady it is 16th and i have yet not received my fastag. I approched branch but they say that they do not have any idea about fastag delivery. Even the customer service number of hdfc bank fastag does not work.
Please help.

Was this information helpful?

No (0)

Yes (0)

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 17, 2019

Updated by Haroon Patel Respected Anay sir.
Request you to please get this sorted rather than providing us the mail address of fastag. Will much appriciate if it is sorted out from HDFC bank's side. Because i have paid HDFC the amount of fastag and nobody else. You cannot move aside after selling something from your end. Request you to please check the status of my fastag and do let me know.

Dec 18, 2019

Updated by Haroon Patel Please update the status of fastag or provide me a refund.

Related HDFC Bank reviews

View all 32728 HDFC Bank Reviews

Comments

Haroon Patel

from Vadodara, Gujarat

Respected Anay sir.
Request you to please get this sorted rather than providing us the mail address of fastag. Will much appriciate if it is sorted out from HDFC bank's side. Because i have paid HDFC the amount of fastag and nobody else. You cannot move aside after selling something from your end. Request you to please check the status of my fastag and do let me know.