[Resolved] HDFC Bank — fastag not, call center number will be always busy | |||
I had applied for hdfc fastag for my vehicle no. Ka51mf5596 on 6th dec 2019, i got a mail saying that the fastag has been issued and the customer id and wallet id was provided and on the same day go a message saying that your account has been recharged, but there is no dispatch confirmation for the fastag. The customer care number is always busy or not transferring the agents. Please provide the eta when will i get fastag and how to track the status... Now it is very important to have it to go on to highways. Very very poor service... No email id to drop an email and not able to reach customer care too. Really disappointed with hdfc bank Regards Prashanth Was this information helpful? | |||
Jan 21, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 HDFC Bank Customer Care's response Dear Customer, we have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else. -Anay HDFC Bank Customer Assistance | |||
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