[Resolved] HDFC Bank — fastag not delivered

Kaushik369

from Brahmapur, Odisha

Address:

Bhubaneswar, Odisha, Khordha, Odisha, 751002

I had ordered fastag for 3 of my cars and had uploaded all the requested documents through the official hdfc application
I have received the following information
Wallet id - [protected]
Customer id[protected]
The above mentioned wallet id is also recharged for rs. 300 three times so balance is rs. 900

The problem is, i havent received my physical rfid tag /fast tag nor have i received any mail/message regarding the tracking of the tags
Worst service by hdfc as the customer care number always stays busy

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Jan 26, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 16, 2019

Updated by Kaushik369 Messages received

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance