HDFC Bank — fastag not delivered

Hi

My fastag has not been delivered till now. I had payed the amount on 31st November and since then i have been raising complaints on HDFC site but no body is responding/providing resolution. Kindly help

The last ticket had raised regarding it got a response that they will get back in 5 working days and it was received on 28th December 2019. But have not received any response till now.

Attaching the email response from the customer care.

Kindly refund the amount . !!
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