[Resolved]  HDFC Bank — fastag not delivered (hdfc bank)

Address:

411015

Hello hdfc bank,

I received below confirmation on 5th dec 2019 post applying for the fastag through the hdfc bank online.
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Dear customer,
Your fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. Please visit https://fastag.hdfcbank.com/RetailRoadUserLogin/Index if you are retail user or https://fastag.hdfcbank.com/CorporateUserLogin/Index if you are corporate user
Warm regards,
Hdfc bank
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Till date i have not received any fastag delivered at home. The customer care number for the fastag [protected] is always busy even if you call at 2:00 am in the night. I went to the hdfc bank vishrantwadi branch, they say you have to call the cc number mentioned above. When i say that is always busy, they ask me to call the hdfc regular cc number [protected] and upon calling them they take my request and do nothing not even a complain number they gave me.

What to do??? If the process itself is not properly setup why do you implement it??

Thanks
Kiran