[Resolved]  HDFC Bank — fastag not dispatched id created (very much delayed)

Address:Yamuna Nagar, Haryana, 135001

Vehicle reg. No. Hr02ap 0689

Mobile no. [protected]

Application no. Hfr814518

Date of application: 30 nov. 2019

Bank: hdfc, online application (Existing customer)

My fastag has not been dispatched yet. No notification till date.
I repeatedly tried calling customer care but it was always busy and no reply. Very disappointed with the service of hdfc bank and request people not book using hdfc bank portal to get fastag.

Dr vishal goyal, yamunanagar
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Jan 18, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 15 working days The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected].

-Nadia
HDFC Bank Customer Assistance
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