[Resolved]  HDFC Bank — fastag not issued

I had applied for fastag through hdfc bank since i have my salary and savings account in hdfc and i received a message on 6th december, 2019 that it has been issued but till date i have not received the fastag. I tried calling the customer care number:[protected] and it is always busy and no one receives the call and their fastag website is useless where the buttons don't work nor it has any details where we can raise an issue. If hdfc cannot handle such things then don't take it up new ventures and waste people's time and money. If i dont receive the fastag then better return the amount that has got deducted and i will get it done through other banks or other means.

@hdfc: provide the details what needs to be done i will contact you.
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Jan 21, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance
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