HDFC Bank — fastag not received after 3 weeks

Neeraj Garg GGN

from Gurgaon, Haryana

Address:

122003

Hi
I had applied for a fastag through hdfc bank website on 14th nov. The wallet id for the same has been created. However, i am yet to receive the physical copy of fastag after more than 3 weeks.
The toll free number mentioned at the website isnt working. I am really not sure how long hdfc will take to get the fastag delivered. The deadline for implementation is also approaching and i will hold hdfc responsible for any penalty that gets imposed on me due to lack of fastag.
Br,
Neeraj

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Please share with us the Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number for us to check and assist you further.

-Anay
HDFC Bank Customer Assistance

Dec 09, 2019

Updated by Neeraj Garg GGN Hi,
I have already shared the Fastag Reference Number, Email Id and my customer Id. You shd be able to get all the details from that.
My vehicle number is: PB10 EA 0301
email Id: [protected]@yahoo.com
Customer Id:[protected]
Dont want to share my registered mobile number on a public forum.
//Neeraj