[Resolved] HDFC Bank — fastag not received - applied 1.5 months ago

SmGg

Address:

Whitefield, Bangalore, Karnataka

We applied for fast tag on November 22, 2019. Received the email " Congratulation! TAG Issued successfully" on November 27, 2019.
There is no intimation after that on when will I receive the tag. It has already been about 1.5 months since I completed all the formalities from my end. Why is it taking so long to dispatch the Fastag?
Helpline number is not working, nobody ever receives the call. Have waited on hold for more than 2 hours on call for someone to pick up the customer care line. Very disappointing. Can someone help?

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Feb 7, 2020

Complaint marked as Resolved

Company did not take any measure, I had to follow up and call the customer care again and again to get it delivered. They never called me, I had to call again and again.

HDFC Bank customer support has been notified about the posted complaint.