[Resolved] HDFC Bank — fastag not received

Sunil84

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 501505

I applied for fastag on 15.11.2019 at their website. I got an application reference number as hfr380744, where it is mentioned that pdf application will be sent to your registered mail id and representative will contact me. I have already made payment of rs. 500/- through online transaction.

But till know no pdf application has not been sent on my mail neither any representative contacted me till now.

I am trying to call the toll free number provided fastag applications but no one is answering or the number is continuously busy.

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Nov 29, 2019

Complaint marked as Resolved

Issue has been resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

HDFC Bank Customer Care's response Dear Customer,

As per our records, your FASTag application has been received is received and is under process. You will receive the tag in 7 working days and dispatch details will be intimated to you via SMS shortly.

-Nadia
HDFC Bank Customer Assistance