[Resolved]  HDFC Bank — fastag not received

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
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Jan 5, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
HDFC Bank Customer Care's response
Dear Customer,

Kindly write to us at https://bit.ly/36a2IcR along with the Fastag reference number, Vehicle number, date of application and your registered mobile number to enable us to check and assist. Please mention reference number TT[protected]
for us to promptly respond to you via e-mail.


-Nadia

HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi HDFC,
I have payed 500 rs online in HDFC FastTag site with the below ref number. It has been more than a week, i got a message saying your FastTag account got created but i haven't still got the RF-ID... customer care 1800 *
doesn't work at all... Please let me know how to get my RF-ID Tag

My Application ID : HFR421708
sathish249's reply, Nov 27, 2019
How the hell this issue is marked as resolved...
My HDFC fasttag is blacklisted, there is no support from hdfc to resolve this issue, even the customer care number is of no use.If HDFC can't resolve it then pls transfer my Tag balance which may be 500 or more to my hdfc account.
Deekshant Sharma's reply, Nov 27, 2019
If you need my customer or wallet id, then update the same in the ticket
Deekshant Sharma's reply, Nov 27, 2019
The most preferred solution for me is the refund of the money I am having in my fasttag wallet to my hdfc account else resolve the blacklisted issue

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