[Resolved]  HDFC Bank — fastag not received

I paid 500 through website of hdfc bank for purchase of fastag but even after 8 days i didn't received fastag. My booking id is hfr958156.
I want to get refund my payment as it easily available on the spot and that also free of cost from other vendors.

Even their customer support number is not working. I tried a lot to contact them but of no use.
While ordering it was told that fastag and email containing user id and password will be sent in 7 days but nothing received yet.
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Jan 17, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
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