[Resolved] HDFC Bank — fastag not received

seagalram

from Kanchipuram, Tamil Nadu

Address:

Mylapore, Chennai, Tamil Nadu, 600004

Fastag application hfr805880 was successful on 30th november. Paid money along with all required documents together.

As per tat, i am supposed to receive the fastag within 7 days from the date of application.

I have received customer id and wallet i'd through email. But, still waiting for the physical fastag.

It's been 17 days since i applied with all documents without luck. I am managed customer with hdfc bank for about 10 years and this is really very bad experience with you in all these years.

Need your immediate action to send the tag.

Thanks,
Ram.

Was this information helpful?

No (0)

Yes (0)

Dec 19, 2019

Complaint marked as Resolved

Finally delivered

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end. You will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

Dec 19, 2019

Updated by seagalram Fastag received