[Resolved]  HDFC Bank — fastag not received

Address:Moshi, Pune, Maharashtra, Pune, Maharashtra, 412105

My application id - hfr477341 for fastag. Application submitted on 23rd nov 2019. I have received email stating that i will receive fastag within 7 days. Now it almost month but did not receive fastag. I have received message that fastag has been delivered but not received. Also if i try to contact toll free number its always busy, waited for 2 times 30 minutes but did not receive any response. I am really surprised that bank like hdfc dont have tracking mechanism for it.
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Jan 16, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

We would like to inform you that the TAG was Returned To the Origin, It will be Redispatched Shortly. For any further assistance please feel free to email us at fastag.[protected]@insolutionsglobal.com or call us at[protected]Toll-Free).

-Manoj
HDFC Bank Customer Assistance
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