[Resolved] HDFC Bank — fastag not received

k124902

from Bengaluru, Karnataka

Address:

40, Pappaiah Layout, 3rd Cross, Horamavu, Near Deva Matha Central School, 560043

Hi team,

I am having tough time to get the status of the fastag that i had applied on 29th november 2019 online. Till date i have not received the fastag via email or courier.

I tried reaching the customer care number [protected] several times till now and the call would just not connected. Till now i have not got any proper response from hdfc bank as well when i called the phone banking officer with no clarity.

I want this to be escalated.

Fastag customer id:[protected]

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Jan 20, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance