HDFC Bank — fastag not received

Saravanan Govindasamy

from Bengaluru, Karnataka

Address:

605010

I applied for fastag on november 30th and by 5th december i received a mail saying "fastag has been issued successfully. Your customer id is * and wallet id is *." but till now i haven't received the fastag and would like to know when it will be delivered.

They said with in a week, but now its more than 15 days. When i will be receiving it.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

Dec 17, 2019

Updated by Saravanan Govindasamy what mail id is it. can you provide a proper mail id.

what is that fastag.[protected]