[Resolved] HDFC Bank — fastag not received | |||
Dear sir/madam, I applied for hdfc fastag online on 30th nov 2019 with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate. After that i received a sms that my wallet was recharged for rs.300/-. But still i haven't received fastag sticker. The tollfree does not work and i'm struggling with fastag as it already mandatory from 15th december 2019. My fastag application reference no. Is hfr778921 & vehicle rc no is mh12kt8558 You are requested to resolve the matter and instruct the concern to send me the fastag sticker. Regards, vijay patode [protected] Was this information helpful? | |||
Jan 21, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 19, 2019 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 15 working days The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected]. -Nadia HDFC Bank Customer Assistance | |||
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