[Resolved]  HDFC Bank — fastag not received for reference number hfr850593

I have applied for this fastag on 2nd december and got this reference number hfr850593 since then i have not received any communication or the fastag either.

I have paid rs-500 and uploaded the rc details.

I tried calling the customer care multiple times but ivr is saying they are busy and disconnecting the call.

I have been with hdfc for 8 years now (Saving acc, cc, loans) and this is the worst experience with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates.

Please update on the status.
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Dec 20, 2019
Complaint marked as Resolved 
Thanks a lot for the help, I have got the Fastag today.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
Dec 17, 2019
Updated by SMaji007
Dear Sir,
The application submitted on 2nd December 2019 and today was the 15th day since the application submission. I haven't received any courier.
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