[Resolved] HDFC Bank — fastag not received - toll free number not reachable | |
I applied online for a fastag thru hdfc bank website on 12th november 2019. The application reference number is hfr361624. It was mentioned that the fastag will be delivered in 7 working days. Till date i have notreceived the fastag. The toll free number mentioned is not reachable. There is no response. It is a really pathetic service from hdfc. Never expected this from the bank. Was this information helpful? | |
Dec 22, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 21, 2019 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced your application is received at our end and you will receive the Tag within 7-10 working days. For any further assistance, you may write to us @ fastag.[protected]@1pay.in Note:- Dispatch details of the TAG will be shared with you through SMS -Nadia HDFC Bank Customer Assistance | |
 1 Comment | |
Comments
After 9 days you have received the application when it was done online? And now another 7-10 days to receive the fastag. What an awesome service? This is the fastest response time. Kudos
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information