[Resolved] HDFC Bank — fastag not yet received | |||
Hi, My application for fastag was successful on 8th dec 2019 by paying 500 for my car. Today, i got an email stating fastag has been successfully recharged for rs. 300 on 12/15/2019 12:06:35 pm with a transaction reference number but still not received with the fastag yet. Could you please update when i will be receiving it as calling the help line number was unsuccessful. Also, i suggest that there should be a dedicated cell to answer customer queries as "[protected]" is always busy. It should work atleast now. Was this information helpful? | |||
Jan 20, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 HDFC Bank Customer Care's response Dear Customer, Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS. -Anay HDFC Bank Customer Assistance | |||
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