[Resolved]  HDFC Bank Bank Fastag — otp not getting generated for registration since two days

Hi,

I have got my rfid and customer id.

I tried to register for first time but otp is not getting generated.
So i can not top the account and i need the same asap.

Tried almost 10 times in 2 days.

Also tried cc, it was busy/unreachable most of the time.
Luckily i could connect today but executive did not have promising eta for it, she said till evening it may resolve. Few customers are getting otps now but looks like that is not true.

Please help me out asap.

Thanks,
Gsk
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Feb 7, 2018
Complaint marked as Resolved 
I have emailed suggested id and its resolved. This email id is not present on the papers present in the kit provided. Thanks for the help.
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Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Manoj
HDFC Bank Customer Assistance

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