[Resolved]  HDFC Bank — fastag pdf mail nor the physical tag received.

Address:NILL

Have applied for the fastag on 12th 0f dec-2019 by hdfc means.in fact received an text sms on my mobile number conveying :

Update: fastag application hfr01042092 was successful. You will receive a pdf on registered email id and fastag in 7 working days. For details, call [protected]

Till date nor the email received nor the tag. And when trying to contact the above said number it always say busy...……. Tried call 1033 that too busy...

Emailed at hdfc. [protected]@sahaj.co.in : this too not responding. Now how to contact or whom to approach???

Keeping the condition of 15th as a last day to avail fastag. At least refund our amount so that we get it done somewhere. As of now i am no where nor hdfc nor some where.

Worst ever service experienced with hdfc and that too being and corporate customer.

Please do the needful.
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Jan 26, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
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