[Resolved]  HDFC Bank — fastag recharge transaction failed but bank account debited

Address:House NO 69 Hoshiarpur Enclave, PO Kakkon Dasuya Road, Hoshiarpur, Punjab, 146001

Sir
I tried to recharge my fastag (Hdfc) for rs.100 and rs 50, but both my transactions failed. But my bank account debited twice for the amount mentioned above. So please do the needful at your end

Rajinder pal
Hoshiarpur
Punjab
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 17, 2020
Complaint marked as Resolved 
Mar 15, 2020
Updated by amarrajinder
please do the needful
Verified Support
Mar 17, 2020
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hello,

This is informing you that three days back around ₹6000/- rupees deducted from my account without knowing me. This completely fraud and security breach. I need an explanation about this issue.
Mob : [protected]

I have misplaced my food card & I want to issue one.
I wanted the balance amount to be transferred to new card.
Kindly connect asap.
My mail id: priyanka.[protected]@tcs.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information