[Resolved]  HDFC Bank Fastag — Refund Issue

Hi team,

My hdfc fastag application number is hfr845540.

I have applied on 19th dec 2019 and i have received the login credential. However, i have not received the fastag sticker after so many reminders.

Finally, i decided to cancel my hdfc fastag due to their pathetic service. I have placed the request to cancel my account and requested for a refund.

I have placed this request on 2 months back. Till now, i have not received any update from them. I have called more than 5 times. Every time they are telling the same thing that i will receive my refund within 5 working days.

I have raised the complaint[protected]. Till now i have not received any update.

Such a pathetic customer service i have never experienced anywhere.
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Sep 14, 2020
Complaint marked as Resolved 
Resolved
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance

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