HDFC Bank — fastag showing blacklisted

Address:LQ-1, OLD CAMPUS, VETERINARY COLLEGE, Mathura, Uttar Pradesh, 281001

Sir
My vehicle number is up85bj3340, i have hdfc bank fastag. When i am going to toll plaza they say your fastag is blacklisted. Eventhough, i have more than rs 2000 in my wallet and my status is active. Customer care number not working, i talked to 1033 not doing anything
I went to srinagar toll plaza booth 1 near palwal haryana lane 1 at 3.39 pm on 20/12/2019 face similar problem.
Please resolve the issue
My user id is[protected]

Vinod kumar
[protected]
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