HDFC Bank — fastag sticker not received - basker

Address:Pallavaram, Chennai, Tamil Nadu, 600043

Hi

I didn't revived fastag sticker.
I got message saying account customer id and wallet id created.
I am able to access the hdfc fastag website and wallet shows 300 credited.

Your customer id is[protected] and wallet id is [protected].

I am waiting for 10 days, still sticker is not received.
Can you please verify and confirm when i will get the tag.

Basker
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com and or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
Dec 16, 2019
Updated by baskerl
Thanks but response message saying ..."send email at fastag.[protected]@insolutionsglobal.com ".
What to replace [protected] text ??? Can you please share complete email address or phone number to my contact email id ([protected]@yahoo.com)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information