HDFC Bank — fastag sticker not yet received

mapoola

Address:

Bangalore, Karnataka

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 04/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory.

Please send me the details of tracking or when it will be dispatched as soon as possible?

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance

Dec 24, 2019

Updated by mapoola Hi Manoj,

Can u please be clear on what is meant by protected in your comment "
Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance." Fast tag customer care is not reachable at all that is why i have raised a complaint here.

Thanks & Regards,
Mamatha

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Comments

mapoola

Hi Manoj,

Can u please be clear on what is meant by protected in your comment "
Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance." Fast tag customer care is not reachable at all that is why i have raised a complaint here.

Thanks & Regards,
Mamatha