[Resolved] HDFC Bank — fasttag

Nawaz3100

from Lucknow, Uttar Pradesh

Address:

SHOP NO5 1ST FLOOR LUCKNOW PLAZQA BUILDING, NEAR VISHAL SHOPING MALL, NAZIRABAD, Lucknow, Uttar Pradesh, 226022

Hi
I applied for fasttag and i have submitted the all the required document through online and i got a sms stating that account created successfully but i didn't get any information regarding how to collect my fastag.

My application reference no is hfr824325
My custmer id.[protected] is already activated 20

There is helpline given in that site (Services and sales queries :[protected] but its always busy, no one is there to attend our call.

It will be great if you could update the status or there should be email_id for customer care.

Thanks
Nawaz khan

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Jan 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance