[Resolved]  HDFC Bank — finance charges

Address:Lucknow, Uttar Pradesh, 226025

Dear sir/madam,
This is to bring in your kind notice that i manoj kumar holding your credit card no 485*1998 from last couple of years.
Now the issue is that my billing cycle is on 4th of every month the last bill which i received in the month of nov 2018 and the due date was 24/11/2018 and i have deposited the last c/q on dt. 22/11/2018.
And according to me i had paid your bill before due date, now may i ask you that why i have charged finance charge rs.8578/- and other various charges saying that you have got my payment late, any local cheque take not more the two working day to clear. Now may i also ask u to explain me that how i made the payment late and why i have charged extra. And the mental harassment which i am facing from couple of days and who will be the responsible for my unnecessary harassment for making my payment with in time as i do usually.
Sir i would be thankful i[censored] look into the matter and pl revert my all the extra charges immediately, as i may also tell you that i will not pay any single penny extra related to the above matter and pl do the need full and kindly revert back.
Yours
Manoj kumar
[protected]
Email - [protected]@gmail.com

Note: all the related receipts and other documents are attached relating to the above matter.
+2 photos
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Jan 9, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
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