[Resolved]  HDFC Bank — Finance Charges wrongly Taken

Address:

Vadodara, Gujarat, 390025

Hello
I have HDFC bank credit card number ending with 3613. My payment due date was 24/02/2017 and for which i went to HDFC bank, Parle Point Branch, Surat where i deposited cheque of amount 73000/- on 21/02/2017. I asked bank officials and they said me that sir your cheque will be cleared by 24/02/217 and you wont have to pay any finance charges. Now when i received my bill i have been charged amount of 3352.98/- and service tax of 469.41 on it. Hence totally i have been charged 3822/- as finance charges. I have my passbook of Denabank in which it shows that my cheque was cleared on 24/02/2017 and still i have been charged. In bill it shows that my amount is credited on 28/02/2017 even though my cheque was cleared. for the same i talked with customer care on 25/02/2017 and they responded saying that your amount has been received as its shown in system.
But still HDFC bank charged me wrongly and i complaint for reversal of this with complaint number [protected].
Now when i call customer care on 16/03/2017 regarding reversal of finance charges they ignore it and not ready to take any action as well as not ready to take complaint also.
I have my bank transaction details of denabank.
I want reversal of finance charges.

Please i request you to refund the wrongly taken charges. 3800 is big amount for service person like me.

Thanks & Regards
Yask Patel
[protected]