[Resolved] HDFC Bank — Foreclosure of personal loan

Jega Kaspar Selvaraj

from Kotamangalam, Kerala

Address:

600113

I have taken a personal Loan in HDFC bank(loan Account :[protected] on Jan 2016. Now i am willing to foreclose it due to the Obligation in ICICI Home Loan i took .But the person at loan desk were not willing to close it due to still 2 EMI is pending to complete 12 months mandatory period.I am willing to pay the remaining Two EMI up front with all preclosure charges to close the loan but still they are not agreeing .Without closure of this loan i will not able to receive Remaining payment from ICICI.Its very disappointing being a preferred customer for HDFC I am facing this issue.

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Dec 6, 2016

Complaint marked as Resolved

They didn't resolve the complaint ...Hdfc representative called and simply said you cannot foreclose your personal loan...its very rubbish ...they are saying you can close it after only 12 months...but i am saying i am ready to pay the 12 months emi upfront with all pre closure charges...and i am not asking for waiver still they are saying you cannot close the loan...what kind of bank it is ...i am a preferred HDFC customer i am itself facing this issue...i have decided to close all accounts everything with HDFC ...worst bank ever i have faced...

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2016

HDFC Bank Customer Care's response Dear Customer,

Kindly note that your loan can be foreclosed only after twelve installments are realized. This is in terms of the loan agreement executed by you.

However, we understand that you wish to foreclose the loan account as you are availing an home loan .

We, therefore request to submit us the copy of home loan sanction letter bearing a clause to foreclose our personal loan which enable us to take the approval for foreclosure of loan before realization of twelve installments. You can also mail us the scanned copy of sanction letter on [protected]@hdfcbank.com.

-Natasha
HDFC Bank Customer Assistance