[Resolved] HDFC Bank — fraud

SARAN5H

from Noida, Uttar Pradesh

Address:

201010

I have been an hdfc customer for 20 year now and last week i went to indusind bank bank to withdraw some money after did a transaction of 5000rupess some min later i got a notification that another transaction has been made for 10000 rupess i immediately blocked my account a talk to a hdfc rep. He told me that i would take 5 days to figure out who did the fraud address a week or so i got a message that my complaint no has benn closed. The next day i spoke with another rep. He told that i was lying and the fraud claim are fake as he said "the transaction has been it two atm at about 1 minute".
I need help at it has been 25 days and why would i do a lie for 10000 rupess and i am a hdfc member for 20 year or more. This is the first complaint i made and the hard member are saying that i am faking it.
Complain no -
[protected]
It better be resolved

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Mar 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, contact details and transaction details for further assistance.

-Manoj
HDFC Bank Customer Assistance