[Resolved]  HDFC Bank — fraud of credit shield insurance

Address:500064

I had a HDFC credit card. I did not opt for credit shield insurance premium. Without information they charged 900.Is there any legal action that I can take on them. First time they charged me with ERGO insurance for that some body suggested STOP CSG to send [protected] on this number. I had successfully opted out, but this time different insurance for that no cancellation option.This is really fraud on HDFC to take customers money in that fashioned. The funny thing is that no customer care number is lifting my phone. My phone number is [protected] and email I'd is [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Oct 1, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact details, charges details & the issue details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Credit card disaprobl enqury complate done ccchv. Vhi Hff xcbHfdcy fhi NBCcgdown URL basketball KFC's

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information