HDFC Bank — Fraud of Rs.50,000 from HDFC bank ATM

Address:201014
Website:no website

With due respect I want to put this in your kind consideration that I am from Ghaziabad(U.P) . I have come across a fraud in a HDFC ATM on 23rd September 2015. I reside in Shipra Suncity society of Indirapuram Ghaziaabad.There is an ATM outside the society gate no. 3. I visited to withdraw money on 23rd september from my ICICI bank debit card.

It was around 9:00 am I entered in ATM. There was no guard outside ATM. I entered my card it got hanged after entering of PIN. I tried so many times but it couldnt come out. i called on HDFC customer care but they said that as the card belongs to ICICI bank, we cant do anything. I was very upset as I had to catch a flight in some time that day. I called my husband. we tried to make card blocked but before that Rs. 40, 000 and Rs. 10000 amount were withdrawn from my account around 9:18 am. It was my first salary.

I am so upset as it was a big amount I dnt knw whom to approach, who will give my money back, who will help me, as a helpless citizen of I am just waiting.

Sir can you please help me regarding this ? I will be highly obliged to you for this act of kindness.

Now it has been confirmed fromthe CCTV footage that tampering was done with that machine now who is responsible for my loss. please help me in getting my money back.
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Dear Customer,
I would request you to email us at [protected]@hdfcbank.com along with your contact details and above mentioned concern. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.


-Anay
HDFC Bank assistance.

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