[Resolved]  HDFC Bank — fraud policies and fraud bank

Address:#39, Lata Enclave, Behind Malwinder Palace, Patiala, 147002

Fraud person from hdfc bank sell policy to me and fraud bank modified name of police owner to my sister who is married and very distant. Fraud bank hdfc executives of patiala branch behaved rudely and not received request, and they want my sister to come and to submit her documents. I haven't specified her name anywhere from where they picked i don't even know. I will never ever recommend to take any relation with such fraud bank and there fraud policies. They taken 15k from me and cut there fraud charges and still not paying as there fraud policies. The policy seller provided worst and incorrect information and its horrible experience and bank is not returning my money back as this bank is fraud i will not recommend anyone to connect with this worst service provider bank.

Policy number : 15355925

Question 1: why i need my sisters documents?
Question 2: why my cancelled cheque, neft mendate, and aadhaar is not sufficient to get money after fraud deductions of fraud bank?
Question 3: why this information is not provided, when executive selling fraud policy of fraud bank?
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Jul 5, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret to assist you further in the absence of the credit card details. We request you to share the following details to customerservices.[protected]@hdfcbank.com from your registered e-mail address to enable us to review and assist further. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. First and last four digits of your card number.

-Anay
HDFC Bank Customer Assistance
Jul 08, 2019
Updated by Harman Chawla
Still not resolved no resolution
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