[Resolved]  HDFC Bank — fraud transaction of credit card

Address:Hakripora, Pulwama, Jammu and Kashmir, 192301

I am mohd maqbool malikmy credit card bearing no xxx6527 has been used by itunes. Combill on 30 march 2019 at 21:13 and rs 6200 has been fraudulently used from my card with out any otp or cvv no plz refund me as soon as possible i think hdfc is also involved in these fraud transactions because it is not possible to make a transaction with out entering a cvv no and otp which are the securities of the card.
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May 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
HDFC Bank Customer Care's response
Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with the last four digits of your Credit Card No., transaction details, along with the registered mobile number & email ID for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
Customer Assistance.
Complaint comments 

Comments

Hi,

I have applied for food plus card on 07MAR2019 but unable to receive this.

I received call from Blue Dart on Saturday. He said he would deliver on Monday but not delivered till now.

Regards,
Shivam Gupta
Shalivan s/o Narayan Rao Bheem nagar Bidar 585401 Karnataka

mobil No :[protected]

mail Id :[protected]@yahoo.com

credit Card No:[protected]

Remarks : Amount Satelmant

coll mee
Shalivan Shamu's reply, Mar 25, 2019
coll Mee
I received the following unauthorized text:
Mandate reference number : HDFC[protected] issued to NATIONAL SECURITIES CLEARING CORPN LTD with value Rs 500000 and frequency ADHO is received today for processing.

Please block this transaction . i have not issued any with this organization
I have received an SMS at 00:49 Hours that Rs. 999 spent via Credit Card at AMAZON1258399 on 25 Mar 2019 00:48 without PIN/OTP. I have not done any transaction. Please help me with the fraudulent transaction to get my money back.

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