[Resolved]  HDFC Bank — fraud use of hdfc debit card

Address:Talavane Bhatvadi, 416513

I am regular customer of HDFC since last 9 years
yesterday i received message on mobile that " you have withdrawn 3000 via debit card and so and so..."
i immediately checked my account statement on mobile and found that message was true as someone had withdrawn 3000 rupees in andheri using my card.
immediately blocked my card. i am surprised how can this be possible as i have my card physically with me.
how to find out this fraud? how to get money back? should i do police complain?
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Jul 30, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Verified Support
Jun 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

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Please send credit card statement to my mail address so as to pay credit card payment

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